Legal Notice – Terms and Conditions

The use of this website and its services imply the reading, understanding, and acceptance of this legal notice by the user.

In compliance with the provisions of Law 34/2002, dated July 11, 2002, on Information Society Services and Electronic Commerce, we inform you of the following aspects:

– Responsible for the website is: BW MUSIC, S.L..
– Address: Calle Santiago de Compostela 64, Torre 8 Local 35 – 28034 Madrid.
– Contact e-mail address: contact@blackworks.es
– Mercantile Registry of Madrid date: 24/05/2022 – tomo.43561 folio 58 inscripción 1 hoja M-769231
– NIF/CIF: B10549095

The user voluntarily and expressly accepts that the use of the Site www.blackworks.es is in any case under his sole and exclusive responsibility.

In using the Site www.blackworks.es, the user undertakes not to engage in any conduct that could damage the image, interests and rights of the website or third parties or that could damage, disable or overload it, or in any way prevent the regular use of the same.

The Contents of the Site www.blackworks.es is made available to the User by BW MUSIC, S.L. with information from both own and third-party sources.

www.blackworks.es endeavours to ensure that the Contents are of the highest possible quality and are reasonably up to date, but BW MUSIC, S.L. does not guarantee the usefulness, accuracy, completeness, relevance and timeliness of the Contents.

No intellectual or industrial property rights are transferred over the Site www.blackworks.es nor any of its integral elements through these General Conditions. It is expressly forbidden to the user the reproduction, transformation, distribution, public communication, making available, extraction, reuse, resending or use of any nature, by any means or procedure, of any of them, except in those cases where it is legally permitted or authorized by the owner of the relevant rights.

These General Conditions are governed by Spanish Law.

PAYMENT METHODS
Secure payment by Redsys through our BANCO DE SANTANDER VIRTUAL POS

Accepted means of payment
Visa – Mastercard – American Express – Maestro – Bizum

PREPARATION AND SHIPPING

All orders are prepared and shipped within the next 24 hours from their completion, except for pre-order products, in which case it is indicated in the product file from which date they will be available for shipping.

Take into account if you place your order on a weekend or on the eve of a holiday, as this period would be extended to the next business day.

DELIVERY TIMES

Spain (Peninsular) 24/48h Correos Express: 5,90 €
Spain (Islands) 72h Correos Express Baleares / Canarias Express: 8,00 – 10,00 €
Portugal 5 days Correos Express: 10,00 €
Europe 7-10 days Correos Paq Light / Correos Standar: 12,00 €
United Kingdom 10 days Correos Standar – 18,00 €
Rest of the world 10-15 days DHL Express: Consult price according to country

All values are indicative, our logistics center will in any case do everything possible to serve your order as quickly as possible.

ORDER TRACKING

Once you place the order and it leaves our warehouse, you will receive a tracking number by email.

CHANGES

The exchange is possible up to 15 days after the purchase, only if the product is in perfect condition.

  • If you want a size change, notify us using the Contact form. In the form, select the subject: Changes/Returns.
  • Put the product you want to return inside a plastic bag or cardboard box to protect it.
  • Include a piece of paper with your order number, email address, full name, and a text indicating the size for which you wish to exchange the product.
  • Send it to BW MUSIC S.L Calle Santiago de Compostela 64, Torre 8 Local 35 – 28034 Madrid.
  • Return shipping costs are paid by the customer.
  • Once we receive and verify the perfect condition of the product in our warehouse, we take care of the new shipment from our warehouse to you at no additional cost.

REFUNDS

You have 30 days to return the products in case you change your mind or the product is not to your liking., only if the product is in perfect condition and only to the same person or company that made the purchase..

  • If you want refund, notify us using the Contact form. In the form, select the subject: Changes/Returns.
  • Put the product you want to return inside a plastic bag or cardboard box to protect it.
  • Include a piece of paper with your order number, email address, full name, and a text that says “Return, I request a refund” inside the package.
  • Send it to BW MUSIC S.L Calle Santiago de Compostela 64, Torre 8 Local 35 – 28034 Madrid.
  • We will issue a refund as soon as we verify the perfect condition of the product once we receive it in our warehouse.
  • Please note that we refund the cost of the item and not the shipping costs.